1, implementation of our loss of traffic accidents at the rapid withdrawal by negotiation what benefits?
   A: one is to effectively ease the contradiction between city traffic congestion. The traffic accident is one of the important reasons causing the urban road congestion. Implementation of traffic accident by negotiation and summary procedure for rapid processing, once the only property damage accident (except eight cases stipulated in "eighth road traffic accident handling procedures", the vehicle can be quickly) leave the scene, traffic would instantly smooth, can greatly alleviate urban traffic congestion problem.
   The two is extremely convenient for the parties involved in the accident. Implementation of the road traffic accident by negotiation and summary procedure for rapid processing, accident treatment of police and insurance company staff office in insurance claims center, can simplify the claims procedures, improve the level of insurance services, reduce the owner from the number of claims, shorten the time, helps to raise the satisfactory rate of the masses, and promote the building of a harmonious society.
   Three is to improve the accident treatment work efficiency and the quality of handling cases. A lot of traffic accident parties eligible to negotiate processing, can effectively integrate police resources, improve the processing efficiency and quality of traffic accidents, so as to strengthen the management and prevention of traffic accidents.
   Four is to enhance the work efficiency of accident treatment. Traffic accident parties eligible to discuss, fixed-point claims, can effectively reduce the traffic management departments of public security, insurance company survey pressure and operation cost of the scene of the accident, reduce the cost of law enforcement.
   The five is to protect the legitimate interests of the insured. Claims center to the traffic police to actively participate in the coordination of joint damage, insurance companies, actively coordinate, can enhance the elements of fraud deterrence, to reduce cases of insurance fraud, the effective protection of the legitimate rights and interests of the insured.

   2, what is the loss of traffic accidents?
   Answer: the "loss" in traffic accident refers to the Notice refers to between motor vehicles, motor vehicle and non motor vehicle on the road only property damage occurred, causing no casualties and vehicle capable of moving traffic accident. The "people did not hurt, vehicle dynamic" conditions, not in the vehicle loss damage conditions.

   3, what the traffic accident shall be at the rapid withdrawal?
   Answer: "notice" provisions as long as no injury "county-level city in the island of Zhoushan and the other with claims service center on the road, the damage of traffic accident vehicle active", the traffic management departments of public security organs and the accident should be processed quickly evacuated quickly according to the "notice" provisions.

   The damage of traffic accident 4, if meet at the rapid withdrawal, the parties do not agree to deal, alarm wait for police to processing can?
   Answer: can, but after the alarm before the police arrived at the scene at parties or police take photos or mark fixed scene evidence in other ways provided by mobile phone, immediately to the accident vehicle to do not impede traffic location for processing. Otherwise, the police arrived, found that should leave the scene and did not withdraw from the scene and traffic jams, the parties will be punished.

   5, the traffic police met at the rapid withdrawal of the damage of traffic accidents and traffic jams, how should I do?
   Answer: traffic police encounter should leave the scene without evacuation traffic accident, should be as soon as possible to order a party to withdraw from the scene, refused to evacuate, should be mandatory evacuation; road traffic jams caused shall be punished according to law.

   The damage accidents occurred according to 6, at the rapid withdrawal, the parties concerned shall how to handle in the field?
   Answer: in line with damage accident since from the scene, the parties concerned shall take mobile phone camera equal way first scene panorama, vehicle license plate location and collision damage record or any other way of setting mark fixed scene evidence, the accident vehicle to does not affect the traffic location. Need to claim to the insurance company, should be evacuated after a timely report to the insurance companies, and mutual check each other's driver's license, driving license and insurance certificate (including quasi driving type and valid documents), to confirm that there is no objection, as required in the "witness", and then in accordance with the "witness" tips requirements for processing. The respective retained "witness", according to the agreed time, in 24 hours to drive the vehicle to the nearest (or an agreement between the two sides) claims service center for registration, inspection, insurance and other related procedures. By the involved parties to solve without compensation unless the claim to the insurance company.
Not carrying the "witness", the parties may use in writing truthfully record the accident of time and location, weather, party name, contact information, vehicle license number, number plates of motor vehicles, vehicle, the insurance company, insurance number, period of insurance, the collision positions, fault behavior, the responsibility of the accident and other content, common check and sign hold each divided, and both sides agreed time in 24 hours to drive the vehicle to claim service center fill "witness".

   7, what the damage of traffic accident, the parties shall protect the scene and immediately report to the police?
   Answer: the biological damage accident in one of the following cases, the parties shall protect the scene and immediately report to the police:
   (a) property damage accident, the parties have disputes on the fact or causes;
   (two) collision buildings, public facilities or other facilities;
   (three) carries explosives, inflammable or explosive chemicals, toxic, radioactive, corrosive, infectious disease pathogens and other dangerous goods vehicle;
   (four) motor vehicles without grades, no conformity inspection mark, no cross strong insurance mark;
   (five) the damage of traffic accident meet at the rapid removal condition occurs in the 20:00 to 6:00 the next day period;
   (six) driving without a valid motor vehicle driver's license
   (seven) the driver drinking, taking state control of psychotropic drugs or narcotics.

   8, the accident vehicle can occupy the road waiting for the insurance company to investigate personnel to surveying?
   Answer: not. Because the "measures" provisions, traffic accident fast by the traffic police and the parties in accordance with the present measures, to discuss the traffic accident principle is unified to claims service center for insurance formalities. At the same time, "notice" provisions, the insurance company shall not occupy the road accident survey personnel of vehicle impact of road traffic was surveying.
   If the accident vehicles to meet at the rapid withdrawal of occupation of road resources affected the road, waiting for the insurance companies to insurance surveyor, traffic police will be punished according to the provisions of illegal parking.

   The damage of traffic accident 9, if the parties choose alarm wait for police to the scene to deal with, can not take the car claims service center to handle?
   Answer: can not. As long as is necessary to insurance company claim for compensation loss of traffic accidents with fast at the retreat, to select the alarm mode to wait for the police to the scene processing, arrived at the scene of the police or the police, according to the stipulation to the witness the way to deal with this kind of accident, accident parties or to drive the vehicle to an agreed settlement service center to handle the relevant formalities.

   10, the new "measures" have what characteristic?
   A: the new "measures" and "mutual touch past self compensate" compared to basically have the following characteristics:
   First, expand processing range. The provisions of the new "measures": between the motor vehicles, motor vehicle and non motor vehicle on the road only property damage occurred, causing no casualties and the loss of traffic accidents, as long as it is "people did not hurt, vehicle dynamic" accident, should be fixed first evidence, from the spot of the accident immediately, the car to not traffic in the local re negotiation process. This is because of the traffic accident, the police, the police and other passing traffic participants are not property assessment professionals, unable to accurately judge the actual loss caused by accidents is more than 2000 yuan, in practice is not conducive to people judge and grasp, easily in the field caused controversy, is not conducive to rapid at the retreat, but "not injury, vehicle active", regardless of the provisions loss amount, party, police, police and other traffic participants can recognize, this can improve the scene of the accident at the rapid withdrawal of efficiency;
   Two, increased between motor vehicles and non motor vehicles on the road have not members of slight injury accidents (Han Fei motor vehicle slight loss or injured that their injuries are minor and do not require hospitalization), damages in 500 yuan (including) the following and the parties to the facts and causes of non controversial and can perform on the spot, the traffic police may use the simple procedures;
   Three, increase the damage of traffic accident responsibility to set rules for the operation. The primary biological loss of traffic accidents and to evacuate the scene, as long as the complete loss of traffic accident "witness" real record card, accident situation can be (in addition to the six specific circumstances, a party shall bear all liabilities, other accidents, are regarded as equal responsibility), than the original request the parties to fill in "traffic accident to discuss the record book" is more than, "" not only witness the card is convenient to carry, but also convenient to fill in. The provisions of four, abolished the parties occupy the road waiting for the insurance company to investigate personnel resources surveying. The new approach provides consistent with this approach to discuss traffic accident principle is unified to claims service center for insurance formalities.

    11, the damage of traffic accident responsibility to set rules
   If one of the following circumstances occur accident take full responsibility for the accident, the other party concerned parties does not assume responsibility for the accident:
   (a) motor vehicle rear end collision of vehicle;
   (two) motor vehicle collision scratch normal park or temporary parking of vehicles;
   (three) motor vehicle reversing or slipping scraping and other vehicles;
   (four) the motor vehicle door switch scraping and other vehicles;
   (five) motor vehicle violation of traffic signal lamp and the other party has no fault;
   (six) the motor vehicle party fails to yield and the other party has no fault.
   The damage of traffic accident does not belong to one of the above six kinds of situations, that according to the same liability; except where there is evidence that the other party has no fault.

   12, the traffic police or traffic police encounter traffic accident with damage at the rapid withdrawal should be how to deal with?
   Answer: the traffic police or traffic police arrived at the loss of traffic accident scene, if the two sides vehicle compulsory insurance are insured in the insurance company, the traffic police or traffic police should be in the field fixed evidence in "card" to witness testimony, and in the "witness" sign, also should fill in the easy to contact telephone; if it is consistent with other accident rapid processing, the traffic police should in the field fixed evidence issued "the road traffic accident report (summary)".

   13, the biological damage of traffic accident, the relevant insurance companies should be how compensation?
   Answer: vehicle accident all insurance compulsory insurance and liability of both parties, the loss of vehicle loss are all below 2000 yuan (including), all in accordance with the "mutual touch self compensation" principle are respectively controlled by the insurance company responsible for compensation. A full responsibility, the other party not the responsibility of the loss of traffic accidents, underwritten by the full responsibility of vehicle insurance company responsible for compensation.

   The 14, the biological damage accidents by the parties to negotiate processing procedures, but later discovered that the actual loss of more than 2000 yuan, how to do?
   Answer: the parties to the negotiation procedure after the operation, the vehicle to a settlement service center, approved by the insurance company or the identification of bodies, the actual loss of over 2000 yuan, the parties disagree or did not participate in the commercial insurance to "witness the accident responsibility card" on, by the stagnation of policing room police according to the evidence provided by the parties and "witness", analysis to determine the responsibility of the parties or fault, and timely "accident". The disputed in insurance claims service center for vehicle property assessment, stagnation of police should be coordinated, or by the parties to choose the traffic accident vehicle property loss appraisal institutions qualified assessment.

   The damage accidents occurred according to 15, at the retreat, the traffic police, the traffic police or accident how to fill out the "witness"?
   Answer: the traffic police, traffic police or accidents as long as the parties were "witness" on the content. Fill in the card. A "√" in the appropriate boxes, fill in the names of the parties, in the corresponding ___________ internal ID number, time, place, accident contact number, number, location (collision, in        Fill in the relevant accident scenarios) serial number, in the witness a signature corresponding __________ signed.

   16, the assessment on the property loss of the disputed how to do?
   Answer: the parties to the insurance company claims the conclusions have objections, but before the vehicle fails to repair the loss of property assessment agencies to apply for assessment, assessment institutions to assess the insurance company has the objection may apply for arbitration or bring a lawsuit to the people's court according to law.

   17, "witness" whether the driver of the motor vehicle shall carry, if not, where can I get? In case of traffic accident parties with no biological damage "witness" how to do?
   Answer: motor vehicle driver to drive a motor vehicle driving license to travel the best with the carrying more than 2 "witness", once the biological damage accident without warning, also do not need to help others, to carry out the "witness" can quickly handle. If you have not "witness", you can go to the traffic administrative department of the public security organ related window units to receive, can collect to the relevant insurance company.
   If the driver of the motor vehicle traffic accident biological damage without carrying "witness", to patrol duty or the traffic police, police and other vehicles for.
   Not carrying the "witness", the parties can also be used in writing truthfully record the accident of time and location, weather, party name, contact information, vehicle license number, number plates of motor vehicles, vehicle, the insurance company, insurance is valid, the collision site, fault behavior, the responsibility of the accident and other content, mutual check and sign after each hold one copy, and then to the claims service center fill "witness".

   18, the traffic police encounter the occurrence of loss of traffic accident parties refuse to leave the scene, how should I do?
   Answer: to refuse to leave the scene, the traffic police should evidence in the fixed scene or setting mark according to the mandatory evacuation, transfer of accident handling department according to the general procedure, the traffic violations of the parties, according to the "Zhejiang province implementation of people's Republic of China Road Traffic Safety Law" the relevant provisions of the "measures will be punished and deduction. To leave the scene without evacuation traffic jams, shall be in accordance with the "road traffic accident handling procedures" provisions of article thirteenth a fine of 200 yuan; to deliberately blocking traffic, disrupting the order, causing serious traffic jam, punished in accordance with the "Regulations of the people's Republic of China Public Security Management Punishment law".

   19, claims service center service time is how the provisions of, not in foreign Business Hours accidents, how to deal with?
   Answer: Zhoushan vehicle damage accident insurance claims service center, service in time for the daily from 8:00 am to 17:30 PM (adjusted by authorities hours), holidays normal foreign service.
   The night 20:00 to 6:00 the next day during treatment with negotiation of traffic accident, the parties may protect the site in accordance with the provisions, and immediately report to the police, the police police confirmed the authenticity of the accident after "card" to witness testimony, as proof of claim to the insurance company.
   Not belonging to self from the field, negotiation of the damage accident in insurance claims center foreign service time, the parties can be directly to the insurance company, insurance company to report requirements, can be agreed to within 24 hours to the insurance claims service center of foreign Business Hours.

   20, the parties to "witness the accident" will the car arrived at the settlement service center, the both parties "to witness the accident situation card" recorded the controversial or unknown, how to do?
   Answer: can find police station policeman processing, by the traffic police, traffic police or other traffic participants witnessed the accident, police station police can by telephone or radio and witness the police, police or other traffic participants to verify treatment, by two parties each other witness the accident, vehicle trace police station police through the scene photography inspection and both parties make vehicle, ask the parties accident, verify the accident situation, determine the responsibility for the accident.

   The reception processing process 21, claims service center is how to set?
Answer: the parties to "witness" to drive the vehicle to claim service center, should be registered by the registration window in advance, the admissibility of the window staff assist you to fill in the "registration of traffic accident to discuss record book", both sides in the "traffic accident to discuss record book" on the signature confirmation, accompanied by staff the parties to the relevant insurance company service window for surveying procedures, during such as controversial or unknown can find police station police inquiry or investigation, verification, and consultation to solve. Without accepting the registration window advance registration, insurance company inspection personnel shall not handle formalities of surveying.

   22, motor vehicle traffic accident biological damage, will not affect next year's premium?
   Answer: according to the regulations China CIRC promulgated "motor vehicle traffic accident liability compulsory insurance rate floating Interim Measures" and commercial motor vehicle insurance premium rate, the city motor vehicle has the responsibility of traffic accident, including leave, negotiation of the damage accident, as long as the insurance company claims records, the next year in accordance with the provisions of the insurance premium rate floating. Motor vehicle traffic accident compensation liability by negotiation to solve, no claim to the insurance company, do not affect next year's Insurance rate.

   23, "implementation measures" after the implementation of property damage, traffic accident alarm report, the public security organ and the insurance institutions will take what way to deal with this kind of accident?
   Answer: the police received the alarm, insurance institutions received a report, in the crowded accident, if belong to the "people without injury, loss of traffic accident vehicle active", may through the telephone, SMS to inform verbal guide the parties to claim service center to the negotiation process. If the parties have insisted that the police to the scene of the traffic police to the scene, processing, if the accident party fails to timely evacuation site caused a traffic jam, will be punished.

   24, the biological damage after a traffic accident, the parties can cross regional traffic accident insurance claims service center to handle?
   Answer: can. But the accident must occur on the island of Zhoushan within the administrative area, and the parties shall within 24 hours to the vehicle onto the center traffic accident insurance claims service to handle.

   25, if the accident on the surface by a slight injury, but the accident to discuss after the severity of injury and even fatal, how to deal with? Before the "witness" is still valid?
   Answer: the negotiation process of traffic accident the injured, the parties involved in the accident to the public security organ of the traffic management department report, the accident by the traffic department of the public security organ in accordance with the "road traffic accident handling procedures". Before fill in "witness" should be provided in a timely manner to the traffic management departments of public security organs, as the basic evidence for accident treatment.

   26, the escape a party, the other party to do?
   Answer: the escape accident is not applicable to traffic accidents to negotiate processing category. The parties may report to the traffic control department of the public security organs jurisdiction, by the traffic control department of the public security organ under the jurisdiction of the investigation.

   27, if several vehicles "pileup" how to claim?
   Answer: "multi car pileup" traffic accident with negotiation of fast processing and simple procedure, can refer to the two party of the accident treatment.

   28, the traffic police department to negotiate traffic accident the traffic violations should be punished?
   Answer: the negotiation of evacuated minor traffic accident parties, can be exempted from punishment. The summary procedure applies to the scene of traffic accidents, no longer detain the vehicle and driving license, he may be given a lighter punishment for illegal acts of the parties involved in the accident.
But the rapid evacuation to meet the conditions, not negotiating parties the slight accident evacuation, the traffic police in the determination of accident responsibility at the same time, traffic violations will cause the accident of the parties shall be punished in accordance with the law.

   29, suitable for claims center treatment after the accident, only take the license plate number to claim center claims do?
   Answer: no.. After the accident only take the license plate number to claim centre does not conform to the negotiating process. Should fill out the "witness" in 24 hours driving to claim agreed Joint Center for claims procedures.

   30, after the accident according to the agreement, but a party in the agreement time refused to do insurance claims to the center?
   Answer: traffic accident on the way to evacuate the scene of the accident at parties or in the process of heading for insurance claims service center, to escape the responsibility and deliberately escape, escape from traffic accident shall be punished according to the. But the party has to stay true to address or contact and otherwise left and did not solve the compensation issues, through the judicial way to solve civil disputes.

   31, found that motor vehicle driver forged traffic accidents, malicious fraud case will be how to deal with?
   Answer: a party intentionally causing a traffic accident or traffic accident deliberately false defrauds insurance money by China Insurance Company or by the public security organ for detection of insurance fraud cases involved and insurance claims, loss assessment agencies colluded with unscrupulous persons to defraud insurance money practitioners, will be recorded in the report of management information system of insurance credit archives, constitute a crime, shall be investigated for criminal responsibility according to law.

   32, the parties to negotiate minor traffic accident, the traffic police not to the scene of the accident, insurance claims to the service center for claims procedures when there is no problem?
   Answer: the "Zhoushan city property damage accident negotiation fast processing measures for implementation shall be formulated jointly by the" Zhoushan City Public Security Bureau and the Insurance Association of Zhoushan city. For the parties to negotiate minor traffic accident, "approach" clearly defined without the police arrived at the scene. As long as "witness" in 24 hours to drive to the agreed insurance claims service center for claims procedures.

   33, motor vehicle traffic accident insurance loss claims center where to find?
   Answer: at present, the establishment of the city of motor vehicle traffic accident damage insurance center with a total of 3, are: 1, Dinghai center service center. Sha Tang Lu, Dinghai District is located in No. 6. Tel: 0580-2661999; 2, Dinghai Yongda service center. Located at No. 456 Xing Zhou Da Dao, Dinghai district. Tel: 0580-2918000; 3, Putuo Ming Di service center. Located in the new relaxation Gou Shan Putuo District Industrial Park Road No. 5. Tel: 0850-3095777