These two years, and low emission vehicle purchase tax by half, and the car to the countryside, automobile consumption has stimulated a lot, most people can not drive.But the mention of 4S stores, owners in the Legion of anger and mixed with a little helpless, because our most of people do not understand how the car, maintenance repair what is 4S shop alone, knowing there is tricky, but maintenance and repair the car did not find a 4S store is not assured, knots! Sell the car accident: 4S shop The 4S store disputes rights difficult, is not what news.But the car accident when the new car to sell, such three over doing it said of peaceful times. occurred in the 4S store, let a person can't help on the 4S store trust discount. I was stuned.An accidental opportunity, Ningbo Shen long ago found himself just buy a Japanese brand 2.5L car was refurbished car headlights above, like a paint dust.Various methods used to also won't rub off, and the color and the surrounding color, open the front engine cover, immediately dumbfounded: inside the steel plate with the crooked.It is really no good cheap goods, Mr. Shen remember last year, when mentioning the discovery is the production of the car, he asked to change, 4S shop is active benefit 5000 yuan, also promised to the car quality is absolutely no problem.He put on the car, did not think of themselves in the new car price to buy new car turned out to be knocked off the renovation of car accident. After the negotiation almost let Mr. Shen collapse, 4S shop first confirm the vehicle has been done to repair.Later, cling to one's View car no problem, not to reclaim not compensation, even room for negotiation are not.
In high-grade car: do not worry Even if hit heavily to buy high-grade car, also does not make people worry.Ms. Wen Nanjing spend about 300000 yuan to buy a car, soon to get a new car, she found the vehicle deviation phenomenon, repeated repair can not completely solve the problem, other small problems but also one after another, while the wiper is broken, one will find the meter does not go well.The most hateful is obviously she is No. 97 gasoline, but the 4S shop said, oil table problem is she to use inferior oil, therefore not within the scope of the warranty, to troubleshooting, need to pay 5000 yuan.This is not an unreasonable deliberately misrepresent? This is not the most miserable, a male owners in the vehicle warranty period after the expiry of the second day, it was discovered that the engine is serious Water Leakage, went to the 4S store maintenance.Examination revealed, automobile engine parts below a long-term Water Leakage, had already appeared in the car first, but did not cause repair personnel's attention, leading to the increasingly serious problem of Water Leakage.Now the only solution and only overhaul the engine, need at least 20000 dollars in repair costs.4S stores do not naturally when the big, the warranty on the responsibility to the manufacturers, but the owners countless times to manufacturers, is a half year not to echo.The manufacturer is not in Nanjing, and when the old dragging not to reply, even the local association meizhe.
Comment. Slaughter is always do not understand the consumers The above case may just start, relative to the automobile 4S shop had done wrong, maybe this is just the tip of the iceberg.No wonder, I've seen people smashed Mercedes reports, you think, spend millions to buy foreign stuff, which are willing to ah?But adults are too difficult, the old bad, plus the 4S stores and manufacturers will shift of responsibility, rights dimension a stomach gas, it was bought by sin. On the 4S store Maoni, I recently also is exposed.A few days ago, I will be the car to a car 4S shop for second times maintenance, because the car can run more than 6300 kilometers, but early listen to people speak basic maintenance time costs two hundred or three hundred yuan.But the receptionist has charged me 700 yuan, I looked carefully, maintenance projects in two engine cleaning content, each to 180 yuan, and the receptionist says resolute and decisive say these two must be done, otherwise the car how bad.All of a sudden I was intimidated, agreed, but more think more wrong, so hurry to find a car friends advice, he laughed, not to mention the high cost, but running mileage is not over million is cleaning the engine a bit dodgy taste in it. The. In fact, many 4S shops is the use of consumers do not understand the car shortcomings to talk price oneself out of the market, as mentioned above, over the car, 4S shop said no problem is no problem, the consumer will how proof?Oil table are not allowed to go, 4S shop said you with a poor caused by oil, was the addition of inferior oil, even for the consumers have no excuse.Many consumers also because don't know anything about cars, slaughtered would also live in a drum.Both sides in the serious information asymmetry position, being at the mercy of the course is not knowledgeable consumers. In the 4S shop once again major complaint cases, there is seldom supervision department.If things go on like this, is not only ruin the consumer on the 4S store's confidence, and the prosperity of the Chinese automobile industry.(Xiamen Daily 2011, 03, 16 (15))