This year we continue in the Pacific Insurance Company insurance bought. The clerk to the policy effective date wrong (10 days in advance in force). We have long proposed, first said no problem, wait for an insurance expired, then help us to change for the better. Results yesterday a policy expires, we call, ask to have the. The salesman told us a lot of East pull West pull, TMD are stress does not change no matter. The 10 day early next year a good buy.
We don't agree. Key to the: salesman say that she can't change, let us complain.
Today is the beginning of the complaint process. The Pacific Ocean is said to verify, and said that complaints effect slow -- to help us to the local. In conclusion we feel very bad. Not a Pacific staff said this is the result of their negligence we lose 10 days (10 days in advance of insurance next year maturity).
So now I am very angry, decided to complain the Pacific Insurance Company in!!!!!
Friends who know what is the most effective way of complaint.

The following detail about the incident:
In November when we buy insurance, also bought a called "Jun'an driving - insurance customer specific (100 yuan); insurance fee: 100" seat.
We tell the salesman is to buy a 3 person. But the received policy, that policy is 1 people (the clerk told us that 5 people), always both clerk said or written policies, no one is correct. We let her go back and change. She said. So I changed.
But when we receive a message that the policy change is 3 people, but the date wrong again, 10 days earlier. So we tell the salesman said the policy effective date and wrong, wrong. When the clerk is also called a staff of their own, said all the staff printing wrong. In order to good, she changed again when we a policy ended, that is yesterday. But last night the phone, with a bunch of us crap, is that we don't change, also said that to help us opened two insurance, we have two spend a money (1 and 3 points) security, do not change we made. We are said to be changed. Results the salesman fire, actually said let's complaints! She can't change!!!!
Call today to the Pacific, the Pacific said that our insurance only 1 share of the effective. Because there is a write only an effective policy.
It is on fire, the clerk made a mistake, but you. Taiping complaints has said the need to investigate, not to open 3 people that a policy need 3~5 working days to reply.
- today finally recognize the Pacific Insurance, an error is so small, so small a thing, so Tai chi!!! Sad ah!

A day later:

To have a claim to the Pacific called to ask, said even more shocking, actually said never heard of us to buy insurance, just look at the policy that we did not buy the seat. We said our seats insurance is "Jun'an driving - insurance customer specific (100 yuan)", is the seat of the insurance is wrong. There said she did not know this insurance, also said that Suzhou may be proprietary? Also said they want to study, let us continue to wait.
The true TMD cheating, I'll have a look how they deal with, my car is wife means of transport to and from work, the two of us have accident insurance, seat insurance, was not bought the 10000 upper limit of one kind, bought a piece of what is called Junan driving seat, the total sum insured 380000 (digital memory not accurate) few people casually but to advance the state. This is the insurance companies Junan driving mistake. Now in the ramming paste.
I will be reporting.

Fart big something, procrastination! Really served the Pacific ocean!
3 days later:

Morning Pacific call me.

Say not so fast you can change for the better, they are applied in

Please call me say.

As for the future can be changed, he also could not be determined.

If you can't change, is likely to give us a picture of the activation of other card. Or the next seat, or property insurance.

Tell me now, this card is activated.

Our security is still there.

He said that we two are effective, but the problem, can only choose one. Cannot be used at the same time two.

When I say your insurance contract not two effective.
He said that this is their system problems, it can only activate a card,

But we two are activated, he don't know how it happened. 
Finally a reply. Wait and see their last treatment, this small thing, get so trouble. Oh!!!!!