It extends the trainer

Many times the need to send the brochures to the clients, has not detailed enough, the carefully edited, basically can think of are written in, do not pay attention to the format, only to interested friends, study it slowly, forgive me!

Good at field

• According to the demand of automobile industry development, customized training courses.

Related background

   Successively in Chongqing Changan Automobile Sales Co., Ltd., Shanghai twin way Automobile Technology Co Ltd, Shanghai hundred years enterprise management consulting Co., Ltd. and other enterprises, since 2003 has been committed to the automotive sales and service industry consulting and training. The development and the speaker the "sales consultants to enhance the ability of", "initiative", "customer complaints", "service marketing", "customer satisfaction" and "perfect car" series of courses, accumulated more than 2000 hours of lectures.

• The sales team leadership
• Marketing promotion activities
• Improve sales consultant
• Standard sales process (Mercedes Benz C-sales certification courses M2)
• The initiative (Mercedes Benz C-sales certification courses M5)
• The perfect car (Mercedes Benz C-sales certification courses M6)
• Improve sales ability to follow up
• Exhibition and communication skills
• The new car going on the market product training
• Improve the service consultant
• Service marketing
• To enhance customer satisfaction
• Handling customer complaints
• Service market development
• Service communication skills

Customer service

FAW - Volkswagen, FAW - Toyota, Mercedes Benz China, Dongfeng Nissan, Guangzhou Honda, import the modern, Shanghai Volkswagen Skoda, BBDC (enterprise Chrysler), brilliance auto, Geely Automobile, wide steam Changfeng, the Lifan automobile, automobile, Nanjing Yi Weike, Shaanxi heavy duty truck, BYD Daimler vehicle manufacturing;

Shanghai youth auto repair Co. Ltd., Shanghai Hongfu Automobile Service Co. Ltd., Shanghai enterprises car Services Limited, Haimen Hailian Car Service Co. Ltd., Changzhou Changfeng Automobile Service Co., Ltd., Jiangyin Huafeng auto repair Co., Ltd., Shandong Runhua Automobile Service Co., Ltd., Chongqing FAW two warehouse, Chongqing car. Bao, Chongqing Ji Xin auto repair Co. Ltd., the automobile service enterprises;

Shanghai AC Deco Automobile Service Co. Ltd., Shanghai Beverly Automotive Services Limited, Shanghai Johnson Express hand car service Co. Ltd., Nanjing Kim Feihong Automotive Services Limited car service chain enterprises; (not listed)

The main training project (Continued)

2012 Chongqing Che Shu Baonian training, general manager of FAW Toyota change complaint handling training, the referee, Nanjing Iveco marketing skills contest 2012 National Higher School of automobile specialty occupation skills contest judges, BYD Daimler "build team" corporate training, Chongqing Ji Xin enterprise management consultants, help me car network "" service ability promotion video training

2011FAW Toyota CR manual, auto marketing textbooks, Zhejiang University EDP Jiangling Automobile Service Director "team building and effective communication", "etiquette" Dongfeng Nissan sales training, Dongfeng Nissan sales "etiquette" remote video teaching, teachers' training camp, Li Fanqi sharp Group car "service skills training and the referee" contest, Changan car dealer audit CAS, Changan car dealer C3 certification, in 2011 the National College of automotive professional occupation education teacher speaking contest judges, Wuhan College of business "sales and service process", "sales and service process, Chongqing Vocational and Technical College for Electromechanics, Chengdu Academy of agricultural science and technology", "sales and service process" lecture, Chongqing FAW two level system "service process" training, wide steam Changfeng "service" training ", Shanghai Volkswagen Skoda Skoda academy" training, Guilin Boda years training, Guangzhou north area Honda "service marketing" training

2010Shaanxi heavy duty truck will be marketing training, FAW Toyota "CR standard process" training, Xi'an Aerotechnical Polytechnic College "sales and service process, the Lifan automobile", "service process" teaching field adviser, Geely imperial sales manager "MOT management" training, Geely Global Hawk sales manager "MOT management" training, manager of the Changan auto market, the Certification Committee Changan car dealer C3 authentication scheme to formulate and implement

2009MBCL "perfect car", "" MBCL training initiative marketing training, Fujian Daimler "active marketing" training, import the modern national 15 4S store "service process" into the shop counseling, Jialing Motorcycle "TTT" training, "Chongqing Carnegie" communication ability training, Changan automotive C-DOS policy modification project, Changan new car loan sales consulting project

2008MBCL "perfect car" curriculum development and training, MBCL "active marketing" training, FAW Volkswagen "SQP advisory services to enhance the ability of" training, Brilliance Auto "active marketing" curriculum development and training

2007FAW Volkswagen "service consultant training" training ", BBDC Sebring listed product training" "cool, brilliance auto products" MBCL "training, active marketing", "training advisory services to enhance the ability of" training courses, Zibo run into the store, Shanghai coach AC Deco business training, Shanghai Hong Fu product training, Nanjing Jin Feihong training "the Yangtze River Delta, Shanghai traffic bureau auto repair chain industry status quo" research project

2006 Shanghai Culture Association "new technology" car training, Zaozhuang Yi Chen school "service consultant training class" training, Shanghai enterprises, enterprise training, Changzhou Changfeng house enterprises, Jiangyin HuaFeng enterprise training, Ji'nan Runhua enterprise training program development and implementation......

2005 Shanghai Management Summit, Shanghai Beverly house enterprises, Jianghuai Automobile Technical contest judges, automobile testing equipment products to promote some field;

2004 Automobile oscilloscope application, in maintenance and repair of automobile testing equipment products to promote some field;

2003 Waveform analysis, application of automobile decoder, in the repair of automobile oscilloscope in maintenance and repair;

Contact the teacher

Tel: 013648340686 QQ35122893 MSN:caiyanshen@hotmail.com

E-mailCaiyanshen@hotmail.com