Objective: to distinguish one, responsibilities of departments, improve efficiency, aging and construction loss insurance company clear repair project and cost, reduce the loss.
Two, after sale service department for
Three, the implementation method: (the customer has authorized agent claims vehicle)
1,Insurance accident receptionist, orders after the owner, the insurance company's consent, open repair work order to workshop (report of
transition card) inspection report, the quotation (estimated).
2,The parts and workshop Technician reported a single to the receptionist, to verify the accuracy of the receptionist entry and report time cost, material cost of homogeneous pre nuclear loss orders, notify the insurance company insurance.
3,The insurance company to plant damage, the receptionist and repair team factions a better ability to repair project personnel, together with commentary.For a loss.(a part of the project has no way to determine the may indicate that the tested).
4,The loss insurance company issued after a single accident loss, business personnel issued detailed repair work order, clearly indicating time cost of each type of work, replacement parts and repair projects and other related important information before construction.The receptionist sent time loss alone to three copies, and needs a unified format print all distributed, workshop a, a front desk accessories department, keep one for yourself
5,The accessories department according to the number of replacement parts list of repair work out, no additional storage, otherwise the price compensation and according to chaos from punishment.(accessories of insurance companies paid less than enough, see attached file, in this range of materials can be a part of the difference)
6, repair personnel to repair the construction according to the project, are not allowed to exceed the scope of construction and project construction, and offenders fined.
7, accident repair supplementary declaration only once (to workshop supervisor signs to confirm), because the repair team check not all cause many supplementary declaration, the newspaper after the project insurance companies will not be lost, when the responsible thing.(insurance company pending projects, parts, once again confirmed the replacement repair does not belong to the supplementary form).