Chengxin second-hand car sales "renovation of spontaneous combustion accident car" business is very fierce regret

Hangzhou owner Mr. Wu, but recently from the city famous Shanghai GM rice home - New used car to buy a spontaneous combustion accident car refurbished ""! Encountered such a "bad" thing, Mr. Wu called the first "owner of the sun hotline", after the reporter after coordination, has the matter has been satisfactorily resolved. Mi Jia Chengxin second-hand car company also expresses to the reporter, will draw lessons from it, to prevent such incidents from happening again.

Owners that traces of spontaneous combustion

　　Chengxin second-hand car dishonest spontaneous combustion accident car sale ""

"I would buy a new car Buick Epica car at that time, is the importance of their professional, honest, reliable, and later the repair guarantee, but did not expect the car to go back, they found the car accident is the car, but the car spontaneous combustion accident." Mr. Wu holds a stack of repair records said angrily.

Last Friday, Mr. Wu to the Shanghai general Mi Jia Chengxin second-hand car company to buy second-hand car, see the management company propaganda "no accident, a year twenty thousand km warranty", "integrity of second-hand car, through the certification of" commitment, Mr. Wu did not hesitate to place an order to buy a car traveling more than two kilometers of the Schafer. Epica.

But the car to buy back within three days, Mr. Wu was the car from the inside out a repair list, "I see the repair list a scare! Repair costs as high as more than 9, then call the Yiwu macro repair shop and asked to know the car accident happened spontaneous combustion is the car." Then, Mr. Wu provides repair list to the reporter, and the one one pointed out traces of residue on the burning car.

"Chengxin second-hand car company was sold to this car, also sold 100000 yuan price, if the car I was driving accidents do happen suddenly on the road?" Mr. Wu said angrily.

Chengxin second-hand car propaganda

　　Dealers said the victim is also working errors cause significant losses

Morning, reporters accompanying Mr. Wu came to Shanghai GM rice home - the new second-hand car, saw the shop filled with the sale of second-hand car, the car hanging "no accident, a year twenty thousand km warranty", "integrity of second-hand car, certified" brochure. And to see so many people.

The company used cars and lease Department Zhu Hua manager said to reporters, MI Jia Chengxin second-hand car sales this car made a great mistake, not the car through strict examination on sales.

But Mr. Wu was not recognized for such an answer, he thought the 4S store through the computer network is checked to repair records, why the 4S store will not so serious problem is found, and why does the car without Shanghai general certification to sell to him. "To consumers when buying a car is no propaganda car accident, after authentication, and sold to us is the car accident, has not been certified. This is a cheat! "Mr. Wu to say.

Manager Zhu explained that because the store was renovated, office in the interim, the computer only through wireless networking, and intermittent network, caused by the negligence of the query.

In the sales process manager Zhu admitted that make a major mistake, "normal sales process is the first certification and then sold to Mr Zheng, this car will do the authentication is not through." Manager Zhu said.

A dozen thick repair records

　　The lawyer said to conceal the truth can be demanding compensation for the double coordination to solve the network

The reporter consulted on the matter Hangzhou Wulian law firm He Chongming lawyers, to understand "Regulations" second-hand car distribution management and "second-hand car trading norms", the corresponding norms and constraints on the second-hand car sales behavior, "and" contract law "fifty-fourth paragraph second: if the seller knows is a car accident, and conceal the truth sold to the owners, is fraud, consumers have the right to demand compensation for the double."

Later, after negotiations between the two sides, Shanghai GM rice home - the new second-hand car shop sincere attitude, put forward to Mr. Wu provides a value equal to his second-hand Schafer, Mr. Wu also expressed satisfaction with the treatment.

"Sincerity" and "sincere" the same pronunciation, Shanghai GM in the propaganda Chengxin second-hand car brand to the "integrity" as the core values. After several years development, Chengxin second-hand car brand has nearly 200 authorized dealers in the country, this famous brand should play an exemplary role, and meters home - the new second-hand car shop manager Zhu also said it will learn from this incident, take warning.

Tag:Shanghai GM,Jing Cheng,Chengxin second-hand car