Beijing TV "rule of law" is open free legal advice hotline and Xu Tao legal services network

     Http://www.legalinfo.gov.cn/misc/2007-04/09/content_585738.htm 

  

    Beijing TV "rule of law" section of this year3Beijing city is on cooperation with law firm, opened a free legal advice hotline,4And opened the Xu Tao legal services network. By the end of6At the end of the month, the average monthly received free telephone consultation22000Many people, face to face consultation1000The number of online problems, reply5000Multiple, cumulative hits website at300Million. According to statistical analysis, "the main object line net" free legal advice are farmers, retired workers, laid-off workers and migrant workers and the need for legal assistance group. "The rule of law is" free legal advice hotline and Xu Tao legal services network so that more people understand the legal knowledge and the way to solve the dispute and method, according to the size and the number of the present, "a network" every year to30Million people for publicity.

 

    Http://www.bjsf.gov.cn/bjpf/fzdt/t20060831_141961.htm

 

    Http://www.xutao.com/

 

Public law service Beijing line net affected people -- "rule of law" run "when first one network" were reviewed in this paper

 

 

Beijing TV "rule of law" section and easy when the law firm cooperation, launched the "since the beginning of this line a net", caused a strong reaction in the community.

One, "a net" basic working condition

To promote the knowledge of law, provide legal services, Beijing TV "rule of law" in this year when the column2Open the "line", namely, free legal advice hotline. Since the opening of the monthly telephone consultation22000Visitors reception, weekly1000Passengers. End10At the end, carried out a total of telephone consultation15Million visitors, reception9000Passengers.

Xu Tao legal services network is the first named presenter legal name of comprehensive legal service website, this year4Month10Opened on april. The audience through the click online, can watch a week of "rule of law" when the program, fast query15Legal problems often encountered million current laws and regulations and more than ten thousand lives and solutions. The network consists of50More than a professional lawyer team composed of experts online for free legal advice, daytime problems3To respond to an hour, the night of the morning of the second day of reply. Users can also through "the message Xu Tao suggested," column to express feelings. By the end of10At the end of the month, the net cumulative hits132Million, free of charge to answer online consultation3More than.

Two, "a net" achieved good results

"The first one net" provides free legal advice for large masses, and achieved good social effect.8Month1Day,Deputy Secretary of municipal Party committee, Municipal Propaganda and education group leader comrade Qiang Wei and the Standing Committee of the municipal Party committee, Minister of propaganda, publicity and education, deputy head of the leading group of Comrade Cai Fuzhao inspected the "line of a net" operation, and work on the "front-line" fully affirmed.

First, provided a large number of legal service for the society. With the development of market economy, various social conflicts increased, demand for legal services is growing, "a net" opened, both to adapt to the social demand for the law, and provides professional legal services to the public, provide tangible legal assistance for vulnerable groups, so it is welcome by the masses.

Second, the maintenance of stable social effect. By "a net" advocacy services, hand make people more comprehensive understanding of the law, understand the court's decision and the decision of the government, to build a bridge for communication between the public and the government; on the other hand, the masses have grievances, know the correct way to adults, alleviate mitigate some social contradictions, make the positive contributions to maintaining social stability.

Third, improve the pertinence of legal education. When people encounter problems in real life, need to rely on the law to safeguard their legitimate rights and interests, the most eager to learn and understand the law. "The first one network" opened, the lawyers will be able to "one to one" to carry out the vivid legal publicity and education, the most significant legal effect, can enter the brain and heart. According to the present to provide legal advice to scale, "the first one network" at least annually to about three hundred thousand people were targeted publicity.

Fourth, to provide the reference for the decision-making of the government. "The rule of law is" free legal advice hotline and Xu Tao legal services network, each month, the problems reflected in "consultation" monthly analysis report, analysis report completely from the public, objective truth, but a large amount of information, to a certain extent for government decision-making provide a reference.

Three, "a net" the main reason for success

"Rule of law" "when first one network" has achieved good social effects, and their success is inseparable.

First, the organic combination of the news media and the legal profession. Beijing TV "rule of law" section and easy when law firm cooperation offered "a net" show, the impact of the current public life is the largest TV, radio, newspaper, network, the media influence big, wide coverage, transmission is fast, vivid visual image to be richly endowed by nature, has the advantage to improve the law quality of citizen. "The rule of law is" column in the relevant departments and the community care help, gradually developed into a crime, good and evil, justice, image, form the brand effect, enjoy the great trust and mass foundation in society, as a legal executive industry personnel, is also the mass attention and trust. "The first one" to open, to achieve the organic combination of the news media and the legal profession, legal services so that people can get multiple channels, and therefore more attractive.

Second, the legal publicity in the legal services, improve the specific legal. "The first one net" the publicity in the legal services, through interaction with the audience much channel, multi way, multi period, give more audience to provide close legal awareness, legal services more take to one's bosom. Process for the masses to resolve legal issues, is the process of the law popularization, more targeted, the masses are more easy to accept. "The first one network" opened, serving the masses, to expand the influence of column, and opened up a new position of law, to achieve the "threefold".

Third, lawyers strict management and dedicated service to win the masses recognized. In order to complete the "rule of law" when free legal advice hotline and Xu Tao legal services network solutions, and easy law firm organization50Yu Ming lawyer, made clear management system, strict requirements, enthusiastic service, make great efforts to watch "a net", their professional lawyers to make all-out efforts to answer every question, get masses accepted, the satisfaction rate reached100%. Easy law firm also set up public opinion box, timely collection of society reflects the quality of supervision, legal services, their weekly and Xu Tao have a fixed AC feedback time, joint research work plan, ensure "a net" sustainable development.

Fourth, Xu Tao's star power has played an important role in "the first net" in the operation. Xu Tao in the planning and creation process of the show, adhere to the "rule of law" in the common people of press close to, when the positioning service society, do the publicity window, to reflect the important thought of "Three Represents" the spirit of the times. At the same time, make full use of Xu Tao famous degree, started the "line of a net", especially the Xu Tao legal services network become the country's first name host name of comprehensive legal service website, has attracted many people's attention, and has obtained the good legal effect.

"Successful operation line of a net", to create a useful experience for the social forces to participate in public service, in accordance with the spirit of the sixteen plenary session of six, to open a good start for the "five five" plan, it will definitely bring more social forces to participate in the public welfare, the "law" concept more win support among the people, the legal publicity and education in building a harmonious society, to get more fully play.

Http://www.bjsf.gov.cn/bjpf/fzdt/t20061121_153421.htm