Small problems by Lanzhou Liangzhi Jiuquan branch "repair" problem

4SShop repair technician test accident damaged customer car

The Chery car crashed the miserableReporter Guo Zhenxing perturbation

Report from our correspondent (reporter Guo Zhenxing) to his car to the repair shop for maintenance of 4S, this may be every car owners often do. But in Mr. Gao, wine steel work recently put his car to the Lanzhou Liangzhi industry Refco Group Ltd Jiuquan branch to deal with a little trouble, did not expect to be the 4S shop repair personnel to test out hit to lose one's beyond recognition, Mr. Gao dumbfounding.

In November 1st, Mr. Gao to newspaper editorial, tells the story of what had happened to the reporter. Mr. Gao said, his car Chery Qiyun 1.3 liter car is the May 4, 2008 spent 50000 multivariate, in Lanzhou Liangzhi industry Refco Group Ltd Jiuquan branch buy, since the car back basic not had what was wrong. By eight or nine months of this year, the car in first gear, gear vibration when running the very powerful. In October 24th, one day, he drove to the automobile 4S shop is located in Jiuquan and Jiayuguan junction repair.

Mr. Gao said, after the car repaired, the repair technician Zhu drove his car out test. Yet Mr. Gao is puzzled, Zhu drive out for about an hour do not come back. High, a little anxious, to ask the 4S shop staff, the staff said that Mr. Gao to wait. Mr. Gao said, after a little while, 4S shop staff like lantern like entrances, while sales manager went out, then repair work and go out again, he felt the car accident, a responsible person he would once again run to ask 4S shop. The official confirmed the car out after an accident, caused no casualties. Mr. Gao asked the car how, the other answered more serious.

That car accident was high message Mr., immediately to the scene of the accident, but to Mr. Gao absolutely did not think of is, the car hit the lose one's beyond recognition, the entire front are retracted, the front left wheel has been tilted, feeling will fall down. See their car is the 4S shop repair man hit lose one's beyond recognition, Mr. Gao angry. Mr. Gao on the spot, how this treatment? The 4S shop of a responsible person said, the first car should be designated by the traffic police department repair shop for repair, etc. the traffic after the accident, Mr. Gao if the designated repair shop repair results are still not satisfied, can open the 4S shop repair again, until the repair results to high satisfaction. At the same time the vehicle during the repair period, 4S shop can compensate for Mr. Gao produce because of the inconvenience of traffic. Traffic fee.

The responsible person said, Mr. Gao said can't accept. First of all, his car to buy back only three months a year, the car bumped into this appearance again after the repair, the performance of certain vehicle as before; secondly, during the period of high Mr compensation on 4S store traffic fee statement also said can't accept. Subsequently, Mr. Gao multiple times and the 4S stores representations, but the two sides have failed to reach an agreement.

In this regard, the morning of November 3rd, reporter learned branch coverage in the Lanzhou Liangzhi industry Refco Group Ltd in Jiuquan, the traffic police department to traffic accident responsibility identification has been made, the company mainly responsible officer Zhu should an accident, the accident loss of 80%, a secondary responsibility and Zhu collided with the other one party is responsible for the accident the accident loss, 20%.

In this regard, the company's Han said the manager, this happened, who is not willing to see. But the accident has happened, it will deal with the traffic police to only, to repair, the restored, and consultation between the two sides to period to give Mr. Gao resulting traffic inconvenience for transportation of appropriate compensation. Han said the manager, happened, Mr. Gao once proposed to give him for a new car, this is not without precedent, all traffic accidents are the vehicle is restored, no car ". For Mr. Gao put forward, the car after the repair, the performance must be much less than the previous one. Han said, if Mr. Gao in doubt, in accordance with the law who advocate the proof of principle who, Mr. Gao can apply for the relevant identification bodies, if the identification results to prove the existence of the performance of the car after the repair, Mr. Gao can size resolved through legal way. In addition, their repair personnel test after the owner Mr. Gao authorization. So high, if not accept this treatment for their opinions, Mr. Gao can be resolved by way of litigation.